Alaska Airlines Initiates Comprehensive Technology Audit Following Recent Outages

November 1, 2025 - 07:07

Alaska Airlines will conduct a full audit of its technology systems as part of a broader effort to enhance reliability after experiencing two significant IT outages in recent months. These disruptions have raised concerns among passengers and industry observers about the airline's operational resilience and its ability to manage technology effectively.

The decision to engage in a thorough examination of its technology infrastructure comes in response to the challenges faced during the outages, which resulted in widespread flight delays and cancellations. By partnering with a technology consulting firm, Alaska Airlines aims to identify vulnerabilities within its systems and implement improvements to prevent future incidents.

This proactive approach underscores the airline's commitment to providing a seamless travel experience for its customers. As the aviation industry increasingly relies on advanced technology, ensuring that systems are robust and reliable is crucial for maintaining operational integrity and customer satisfaction. Alaska Airlines' audit represents a significant step forward in reinforcing its technological framework.